Events, Rewards & Promotions

Articles

How do I earn rewards (Arcana Coins, Hearts, Sapphires) from events, giveaways, or streams?

I participated in an event/stream/ but didn't receive my reward.

I received a reward code but lost it/accidentally dismissed the notification. Can I get it back?

The reward code I received says it's already been used or is invalid. Why?

How does the daily login bonus (Sapphires) work? I'm not receiving mine.

My daily login reward calendar reset. Why?

I won a trivia contest but haven't received my prize. What's the process?

Issue during a trivia contest (eliminated incorrectly, stuck in lobby, answers didn't register).

I participated in a giveaway but didn't receive my reward.